The Configurational Effects of Knowledge Capital and Capability Systems—A Review of Research on Knowledge Capital and Capability Systems in Technology Service Enterprises

Abstract

In today's rapidly advancing technological landscape, the competitive edge of enterprises has shifted from traditional physical assets to knowledge capital. For technology service enterprises, which are inherently knowledge-intensive, the key to maintaining and enhancing competitiveness lies in effectively managing and utilizing knowledge capital, as well as optimizing capability systems to navigate an ever-changing market environment. In the book Research on Knowledge Capital and Capability Systems in Technology Service Enterprises, Professors Meng Qingtang and Zhang Weiwei present a comprehensive analysis of the complex interactions between knowledge capital and capability systems through the lens of configurational effects. This review explores the theoretical foundations of configurational effects, the key findings of the research, its practical applications, and future research directions.